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Two years warranty

Your SWATCH® watch is warranted by SWATCH Ltd.* for a period of twenty-four (24) months from the date of purchase under the terms and conditions of this warranty.

Your SWATCH ® watch is warranted by Swatch Ltd* for a period of twenty-four (24) months from the date of purchase under the terms and conditions of this warranty. The international SWATCH warranty covers material and manufacturing defects existing at the time of delivery of the purchased SWATCH watch (“defects”). The warranty only comes into force if the warranty certificate is dated, fully and correctly completed and stamped by an official SWATCH dealer (“valid warranty certificate”).

During the warranty period and by presenting the valid warranty certificate, you will have the right to have any defect repaired free of charge. In the event that repairs are improper to restore the normal conditions of use of your SWATCH watch, or if you purchased a SWATCH watch the case of which cannot be opened, Swatch Ltd guarantees its replacement by a SWATCH watch of similar model. The warranty for the replacement watch ends twenty-four (24) months after the date of purchase of the replaced watch.

This manufacturer's warranty does not cover :

  • the life of the battery;
  • normal wear and tear and aging (e.g. scratched crystal;
  • alteration of the colour and/or material of non metallic straps and chains, such as leather, plastic, textile, velcro; peeling of the plating);
  • any damage on any part of the watch resulting from abnormal/abusive use, lack of care, negligence, accidents (knocks, dents, crushing, broken crystal, etc.), incorrect use of the watch and non-observance of the use directions provided by Swatch Ltd;
  • the SWATCH watch handled by non-authorized persons (e.g. for battery replacement, services or repairs) or which undergoes alterations in their original condition beyond Swatch Ltd’s control.

ALL APPLICABLE IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE GIVEN TO YOU BY LAW ARE HEREBY LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. UNDER NO CIRCUMSTANCES WILL SWATCH LTD BE LIABLE FOR ANY indirect or consequential damages of any kind. Some states do not allow limitations on how long implied warranties last, or exclusions or limitations of incidental or consequential damages, so exclusions or limitations mentioned may not apply to you. This warranty gives you specific legal rights and you may also have other rights which may vary from state to state.

SWATCH LTD’S OBLIGATION IS STRICTLY LIMITED TO REPAIR OR REPLACEMENT AS EXPRESSLY STATED IN THIS LIMITED WARRANTY. YOUR OFFICIAL SWATCH DEALER CARRIES SOLE RESPONSIBILITY FOR ANY OTHER GUARANTEES.

Swatch Ltd’s customer service ensures the perfect working order of your SWATCH watch. If your watch needs maintenance, rely on a official SWATCH dealer or an authorized SWATCH Service Center as set forth in the enclosed list: they can guarantee service according to Swatch Ltd’s standards.

*Swatch Ltd. CH - 2504 Biel / Switzerland

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  • "Dr.Swatch" Icon Dr.Swatch
  • "Satisfied or Reimbursed" Icon Satisfied or Reimbursed
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